PRIVACY POLICY

Effective Date: August 2026
Last Updated: August 2026

Quality Solutions Consulting Group LLC (“QSCG LLC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, request information, schedule services, purchase products or services, or otherwise interact with QSCG LLC online.

1. Information We May Collect

Depending on how you interact with QSCG LLC, we may collect information that you voluntarily provide, including:

• name;

• company or organization name;

• job title;

• business or personal email address;

• telephone number;

• mailing or billing information;

• information submitted through contact, consultation, or scheduling forms;

• service interests;

• information concerning your organization's certification or management-system needs;

• communications you send to us;

• transaction and purchase information; and

• other information you choose to provide.

Our website and service providers may also automatically collect certain technical information, which may include:

• Internet Protocol (IP) address;

• browser type;

• device type;

• operating system;

• referring website;

• pages viewed;

• approximate location derived from IP address;

• date and time of access;

• website interaction information; and

• cookies or similar technologies.

The specific information collected depends on the website features and third-party services in use.

2. How We Use Information

We may use personal information to:

• respond to inquiries and consultation requests;

• communicate with prospective and existing clients;

• schedule consultations, audits, training, and other services;

• provide requested products or professional services;

• prepare proposals or respond to requests for information;

• process transactions;

• administer client and customer relationships;

• provide customer support;

• maintain and improve our website and services;

• understand website usage;

• protect against fraud, misuse, security threats, and unlawful activity;

• maintain business and transaction records;

• comply with legal and contractual obligations; and

• send marketing or educational communications where permitted by law and consistent with your communication preferences.

3. Cookies and Similar Technologies

Our website or third-party service providers may use cookies and similar technologies to operate the website, remember preferences, understand website performance, maintain security, and analyze usage.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

Your browser may also allow you to block or delete certain cookies. Doing so may affect the functionality of portions of the website.

4. Service Providers

We may disclose personal information to service providers that perform functions on our behalf, such as:

• website hosting and website-management providers;

• scheduling providers;

• payment processors;

• email and communications providers;

• analytics providers;

• customer relationship management systems;

• cloud storage providers;

• accounting or professional advisers; and

• information-technology and security providers.

These providers may process information as necessary to perform services for QSCG LLC and subject to applicable contractual or legal requirements.

[Before publication, QSCG LLC should identify the actual providers used by the website and determine whether specific provider disclosures are appropriate.]

5. Payment Information

If purchases or payments are accepted through this website, payment-card information may be processed directly by a third-party payment processor.

QSCG LLC does not intend to collect or store complete payment-card credentials through ordinary website contact forms.

Payment processing is also subject to the applicable payment processor's terms and privacy practices.

6. Sale and Sharing of Personal Information

QSCG LLC does not sell personal information for monetary consideration.

[Attorney/technical review required before publication: confirm whether any advertising, analytics, tracking pixels, cookies, or third-party integrations constitute “sale,” “sharing,” or targeted-advertising processing under any applicable state privacy law.]

Where applicable law provides rights to opt out of particular forms of processing, QSCG LLC will honor such rights as required.

7. Data Security

QSCG LLC uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, website, or information-storage system can be guaranteed to be completely secure.

Visitors should not submit passwords, classified information, export-controlled information, controlled unclassified information, highly sensitive security information, or other restricted information through general website forms.

Clients requiring secure transfer of sensitive engagement information should use the communication or file-transfer method designated by QSCG LLC.

8. Data Retention

QSCG LLC retains personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, fulfilling contractual obligations, resolving disputes, protecting legal rights, and satisfying applicable legal, accounting, or regulatory requirements.

Retention periods may vary according to the nature of the information and the purpose for which it is processed.

9. Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include the right to:

• request information about personal data we maintain about you;

• access certain personal data;

• request correction of inaccurate personal data;

• request deletion of certain personal data;

• obtain a copy of certain personal data;

• limit or opt out of certain processing;

• opt out of certain targeted advertising, sale, or sharing where applicable;

• withdraw consent where processing is based on consent; and

• appeal certain decisions concerning a privacy request where applicable.

These rights are subject to applicable legal limitations, exemptions, verification requirements, and exceptions.

To submit a privacy request, contact us using the information below.

We may need to verify your identity before fulfilling a request.

10. Maryland Residents

Maryland residents may have rights under the Maryland Online Data Privacy Act and other applicable Maryland law where those laws apply to QSCG LLC's processing activities.

QSCG LLC will respond to verified privacy requests in accordance with applicable legal requirements.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.

11. Marketing Communications

If you receive marketing email from QSCG LLC, you may opt out of future marketing communications by using the unsubscribe mechanism included in the communication or by contacting us.

Even after opting out of marketing communications, we may continue to send non-marketing communications concerning transactions, scheduled services, active engagements, account matters, or other business relationships.

12. Children's Privacy

QSCG LLC's website and professional services are intended for businesses and adults and are not directed to children.

QSCG LLC does not knowingly seek to collect personal information from children through this website.

If you believe a child has provided personal information to QSCG LLC through the website, please contact us.

13. Third-Party Links

Our website may contain links to websites or services operated by third parties.

QSCG LLC is not responsible for the privacy, security, or information practices of third-party websites. We encourage users to review the privacy policies of external websites they visit.

14. International Visitors

QSCG LLC is based in the United States. If you access the website from outside the United States, information may be processed in the United States or other jurisdictions in which QSCG LLC's service providers operate.

Additional privacy rights or requirements may apply depending on your location.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or legal requirements.

The “Last Updated” date above indicates when this Privacy Policy was most recently revised.

16. Contact Us

Questions or requests concerning this Privacy Policy or personal information may be directed to:

Quality Solutions Consulting Group LLC
306 W. Redwood Street, Suite 201
Baltimore, Maryland 21201
Email: contact@qscgllc.com
Telephone: (240) 782-0106